A step in the sales process was deciding whether a partner was in a deal by looking at who would deliver the work. Those are different questions, and the answer to one is not the answer to the other.
- The process now asks the question directly, early in the Awareness stage, and accepts three answers: yes, no, and not known yet. The third is not treated as an answer, so the task stays open rather than the process deciding by default.
- Where the work is partner delivered, the answer is filled in automatically, because that case already settles it.
- A later step that depends on the answer no longer goes quiet when nobody has given one. It raises a task saying what it is waiting for, and why nothing further will appear until then.
- The step numbers were respaced first, from consecutive to gapped, so inserting a step no longer renumbers every step after it. The new step used the first gap the same day.