by site-publisher | Oct 31, 2026 | Microsoft Dynamics 365 CRM
A bounced email leaves a delivery report in the sender’s mailbox while the CRM still shows the email as sent, so the next campaign mails the same dead address. Delivery reports now reach the CRM and update the contact without anyone opening them. A flow watches...
by site-publisher | Oct 31, 2026 | Microsoft Dynamics 365 CRM
A meeting saved in the CRM with an outside attendee becomes a calendar invitation as soon as it syncs to Exchange. The AI agents that work in the CRM were kept from creating one only by written rules. A check inside the CRM now refuses the save before it happens. The...
by site-publisher | Oct 28, 2026 | Microsoft Dynamics 365 CRM
Nurturing campaigns in the Authgnosis CRM now move contacts forward after each send, with a reminder to send the next campaign on the date the cadence sets. No campaign email reaches a contact who has not first received an introductory email. Sends are always manual,...
by site-publisher | Oct 28, 2026 | Microsoft Dynamics 365 CRM
Bounced campaign email in the Authgnosis CRM is now caught and handled automatically. A hard bounce marks the address undeliverable and takes the contact off the campaign lists, and every bounce appears on a Marketing Performance dashboard. Bounce notices go to a...
by site-publisher | Oct 26, 2026 | Microsoft Dynamics 365 CRM
Every email the Authgnosis CRM sends now gets a working unsubscribe link at the moment of sending, and a guardrail inside the send stops any campaign email whose link would not work. Templates carry a plain unsubscribe link with no merge field inside it, so editing a...
by site-publisher | Oct 26, 2026 | Microsoft Dynamics 365 CRM
Each contact in the Authgnosis CRM now shows whether it is on a marketing list, and a campaign’s frequency cap is copied onto each new campaign activity under it. A Yes/No field on each contact shows whether it is a member of any marketing list. A server plugin...
