by site-publisher | Sep 19, 2026 | Architecture
A design document cannot show the difference between a decision, a proposal, and something nobody has considered. All three look the same on the page, and only one of them is a problem. The build is a sales process with many interdependent automations, reshaped...
by site-publisher | Sep 18, 2026 | Microsoft Dynamics 365 CRM
Before rebuilding the lead process so that sales steps can only be recorded by completing a task, four assumptions about the platform had to be tested rather than believed. All four held. The tests themselves turned out to be the fragile part. One assumption is that...
by site-publisher | Sep 18, 2026 | Microsoft Dynamics 365 CRM
The lead process rebuild depends on automation writing to records under its own name rather than under a person’s. That needed a separate identity with a narrow role, and a test of whether the platform will let such an identity do the work. It will do most of...
by site-publisher | Sep 12, 2026 | Authgnosis Website
The site header now carries a search icon. A query typed there opens the Insights page with the query already in its search box and the results showing. The query travels in the address fragment rather than a query string, so it never creates a crawlable page variant,...
by site-publisher | Sep 11, 2026 | Architecture
The read only CRM endpoint used to prove itself to the directory with a client secret, a value held in the host’s configuration with an expiry two years out. Nothing in that arrangement reminds anyone before the date, and once it passes the failure looks like a...
by site-publisher | Sep 9, 2026 | Microsoft Dynamics 365 CRM
The sales process keeps a plan of the steps to a first commitment, with a target date, a baseline and a slippage figure on each row. A question about the slippage field turned out to have an awkward answer: nothing computes it, nothing writes it, and every row in the...
