• Home
  • Portfolio
  • AI Projects
  • Insights
  • About
  • Client Portal
  • Contact

Unused, unreferenced, and still not safe to delete

by site-publisher | Sep 9, 2026 | Microsoft Dynamics 365 CRM

Ten automations in the CRM were switched off, and the system’s own dependency check said nothing pointed at any of them. On that evidence all ten looked equally disposable. Half of them still could not be deleted. Five were removed and five were kept, for...

A measure that could not record early

by site-publisher | Sep 9, 2026 | Microsoft Dynamics 365 CRM

The mutual action plan agreed with a customer now records what was promised and what actually happened. The third piece, how far each step slipped, turned out to be unable to hold a negative number, so a step finished ahead of its date and a step finished exactly on...

A monitor that could not tell a dead resolver from a deleted record

by site-publisher | Sep 5, 2026 | Automation

An alert reported that two mail authentication records had stopped resolving. Both were correct, and had been throughout. What the alert had no way to say was that the machine asking had lost its network at the moment it asked. The lookup command exits with one code,...

Publishing the instrument before the policy it measures

by site-publisher | Sep 5, 2026 | Architecture

MTA-STS tells sending mail servers to require a valid TLS connection and to refuse delivery rather than fall back if they cannot get one. Turning that on without evidence is a way to lose mail quietly, so the reporting channel went up first, on its own, and collected...

The 202% rise that the measurement window invented

by site-publisher | Sep 5, 2026 | Authgnosis Website

Five consecutive weekly reviews had built on a number the measurement window produced. Checking it against the source data changed what the strategy should do next. A weekly review had reported site impressions rising 202% over five weeks while clicks stayed flat, and...

Generating a product catalogue from one canonical file

by site-publisher | Sep 3, 2026 | Microsoft Dynamics 365 CRM

A CRM product catalogue is usually typed in once and then quietly drifts from whatever document is supposed to govern it. This one is generated, and the drift it replaced had been sitting there unnoticed. The catalogue is built by a script that parses the canonical...
« Older Entries
Next Entries »

Recent Posts

  • Showing which parts of a build carry no decision yet
  • A stage change that was refused, and reported as a success
  • A sales automation that runs as itself, not as an administrator
  • Search from any page now lands in the Insights knowledge base
  • A CRM endpoint with no secret to rotate

Recent Comments

No comments to show.
  • Follow
  • Follow

Click to add my VCard

Site and content created by Marissa Wright

Selected client names, logos, and non-confidential materials are displayed solely to demonstrate prior professional work. All trademarks remain the property of their respective owners. No endorsement or affiliation is implied.

Privacy Policy | Terms of Service

© Authgnosis Business Consulting Inc. 2026