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A Special Case: Growing a Technology Service Firm

A Special Case: Growing a Technology Service Firm

by Marissa Wright | Jul 24, 2026 | The Six Drivers of Business Growth

Even for product companies, the talent dynamics below apply directly to your engineering and product org. My MBA Strategy professor, Dr. Andrew Von Nordenflycht, proposes three defining traits of a Technology Service Firm: high knowledge intensity, low capital...
Business Growth Strategies

Business Growth Strategies

by Marissa Wright | Jul 24, 2026 | The Six Drivers of Business Growth

How to sequence a business growth strategy The short version is: Start with the cheap, independent, fast dimensions, pricing design and AI-enabled process automation, to sharpen margin and free up cash and time. Build sustainable advantage through product-market fit...
Which Growth Drivers Pay Off Fastest?

Which Growth Drivers Pay Off Fastest?

by Marissa Wright | Jul 24, 2026 | The Six Drivers of Business Growth

Time horizonDriversWhyShort-term (weeks–months)Pricing Models; a financing injection; AI-enabled process automation; some distribution partnershipsA pricing change hits margin immediately; capital lands at once; a workflow automation can pay back in weeks; a platform...
Which Growth Drivers are Most Overlooked?

Which Growth Drivers are Most Overlooked?

by Marissa Wright | Jul 24, 2026 | The Six Drivers of Business Growth

1. Pricing Models The fastest, highest-margin dimension, yet most startups set price once at launch and rarely revisit it. Willingness-to-pay research, packaging, and expansion pricing – Net Revenue Retention (NRR) – are undermanaged even though they move...
Which Growth Drivers are Cheap, and Which Require Significant New Capital?

Which Growth Drivers are Cheap, and Which Require Significant New Capital?

by Marissa Wright | Jul 24, 2026 | The Six Drivers of Business Growth

Cheap growth levers versus capital-intensive ones Cost profileDriversDetailLow cost / high leveragePricing Models; Business Processes & automation (AI-enabled); much of Product development (AI-assisted)Designing a pricing model is a thinking exercise. AI now makes...
Which Drivers Depend on the Others, and Which can be Invested in Independently?

Which Drivers Depend on the Others, and Which can be Invested in Independently?

by Marissa Wright | Jul 24, 2026 | The Six Drivers of Business Growth

DriverDependencyNotesPricing ModelsMost independentYou can re-price or add a tier next quarter, but the ceiling is set by product value and cost structure.Business ProcessesLargely independentCodifying and automating how work gets done can start today, cheaply, with...
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