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Interest: Discovery and Qualification

Interest: Discovery and Qualification

by Marissa Wright | Sep 30, 2026 | Success and Failure across the Customer Lifecycle

This post is part of Success and Failure across the Customer Lifecycle, which tests each stage of the AISDALS/L customer lifecycle against 172 data points from 98 primary sources. The lifecycle itself is set out in the series that begins with Integrating Sales...
Awareness: Reaching Buyers Before the Shortlist

Awareness: Reaching Buyers Before the Shortlist

by Marissa Wright | Sep 30, 2026 | Success and Failure across the Customer Lifecycle

This post is part of Success and Failure across the Customer Lifecycle, which tests each stage of the AISDALS/L customer lifecycle against 172 data points from 98 primary sources. The lifecycle itself is set out in the series that begins with Integrating Sales...
Signals: Capturing and Answering Buying Signals

Signals: Capturing and Answering Buying Signals

by Marissa Wright | Sep 30, 2026 | Success and Failure across the Customer Lifecycle

This post is part of Success and Failure across the Customer Lifecycle, which tests each stage of the AISDALS/L customer lifecycle against 172 data points from 98 primary sources. The lifecycle itself is set out in the series that begins with Integrating Sales...
Success and Failure across the Customer Lifecycle

Success and Failure across the Customer Lifecycle

by Marissa Wright | Sep 30, 2026 | Success and Failure across the Customer Lifecycle

Most failures are within the seller’s control, and they’re prevented by governance, systems and rep execution working together, not by rep effort alone. The research behind this series (172 data points from 98 primary sources) points to the same conclusion...
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