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Publishing the instrument before the policy it measures

by site-publisher | Sep 5, 2026 | Architecture

MTA-STS tells sending mail servers to require a valid TLS connection and to refuse delivery rather than fall back if they cannot get one. Turning that on without evidence is a way to lose mail quietly, so the reporting channel went up first, on its own, and collected...

The 202% rise that the measurement window invented

by site-publisher | Sep 5, 2026 | Authgnosis Website

Five consecutive weekly reviews had built on a number the measurement window produced. Checking it against the source data changed what the strategy should do next. A weekly review had reported site impressions rising 202% over five weeks while clicks stayed flat, and...

Generating a product catalogue from one canonical file

by site-publisher | Sep 3, 2026 | Microsoft Dynamics 365 CRM

A CRM product catalogue is usually typed in once and then quietly drifts from whatever document is supposed to govern it. This one is generated, and the drift it replaced had been sitting there unnoticed. The catalogue is built by a script that parses the canonical...

A setting that stored correctly, read back correctly, and was never in force

by site-publisher | Sep 3, 2026 | Microsoft Dynamics 365 CRM

The automation that raises sales process tasks had raised the same one twice, seconds apart. Each of its eighteen checks looks for an existing task and then creates one if it finds none, which is a question rather than a rule, and two runs happening at once both pass...

One meeting that served two process steps, recorded as two

by site-publisher | Sep 3, 2026 | Microsoft Dynamics 365 CRM

The sales process expects an awareness call and then a discovery call. On a smaller account both can happen in a single sitting, and the process had no way to record that. The lead stopped at a step the work had already satisfied. The satisfying logic already existed...

A one to one email from a lead left the engagement record blank

by site-publisher | Sep 2, 2026 | Microsoft Dynamics 365 CRM

Every contact and account carries a last engagement date and type, stamped by three small automations whenever an email, a call or a meeting completes. A reframe email sent one to one from a lead had stamped nothing, and the reason was structural rather than a bug....
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