Architected decision-point framework

Decision gates aligned with AISDALS/L lifecycle stages · reconciled to the deployed CRM process, 23 July 2026

Hover or tap any stage or gate for detail.

Access & logistics Qualification Stakeholder approval Commercial & legal Partner Hard gate Automatic outcome, not a decision
1 · Signals
→ MQL formed
Per-product score crosses MQL threshold?
2 · Awareness
→ Validated interest
Professional services required? Partner involved? Awareness call booked? Economic buyer? Champion? Discovery call booked?
3 · Interest
→ Sales Qualified Lead
Partner involved? Material pain? Customer agreement to MAP? Workshop booked?
4 · Search
→ Qualified opportunity
Resistance? Competitive differentiation? Compelling event identified? Timeline confirmed? Decision criteria agreed? Decision process agreed? Budget source confirmed?
5 · Desire
→ Technical win, economic win, sales-forecasted
Book technical review? Technical buyer approved? Book proposal review? Champion approved? Book key stakeholder meeting? Stakeholders aligned? Book economic buyer review? Economic buy-in? Budget confirmed?
6 · Action
→ Company-forecasted commit, then closed-won
Close map buy-in? Book key stakeholder review? All-stakeholder consensus? Processes & timeline confirmed? Virtual close Partner engaged? Cleared legal? Order received?
7 · Like
→ Go-live validated, then value proven
No decision gates. What happens automatically: Expansion MQL spawned · new solution Phase II MQL spawned
8 · Share
→ Sales complete; expansion MQLs qualified
Scale-out meeting booked? Champion support for Phase II?
9 · Love
→ Advocacy and CLTV
No decision gates. What happens automatically: Lifecycle ownership returns to Sales

Automation may create an MQL, never an Opportunity. Promotion to sales-qualified is always a human judgement call – automation that manufactures qualified pipeline manufactures unearned forecast. Steps complete only when a properly linked CRM activity completes; none can be ticked by hand.